Let’s Get Started
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Client Testimonials
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June Smith
Florida
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Adam Bentley
New York
Frequently Asked Questions (FAQ’s)
We are perfectly happy to accept the deposit via an Electronic Transfer.
However, on day of collection of your vehicle, you will have to have a Visa or MasterCard credit card in order for us to reserve funds.
Please remember to use your booking number as reference.
We accept any of the following credit cards when you collect your vehicle in South Africa: MasterCard Credit card or a Visa Credit Card. EFT is also acceptable in South Africa for the initial deposit for booking. No Cheque or Debit cards will be accepted.
We do not accept Diners or American express credit cards, we only accept Visa or MasterCard credit cards.
We require a 25% payment to confirm any rental. The 75% balance must be paid two weeks/14 days prior to collection of the vehicle. If you book your vehicle less than two weeks prior to collection we require the full amount for confirmation. However, during the period of the Corona pandemic we recognize the increased uncertainty that COVID-19 may be causing in your own trip planning. To help you book with confidence, we are offering an exceptional cancellation policy: Until the situation has stabilized, we will be offering the option of a 100% refund on all new bookings made after March 15, 2020, for cancellations made more than 7 days prior to a tour.
We charge per calendar day meaning each date is a full day’s charge. However, if you drop your vehicle before 10:00 AM, the drop-off day will not be charged.
23 Years of age.
3 Days is our minimum.
If you can drive in your country and have a valid unendorsed driver’s license.
During the period of the Corona pandemic we recognize the increased uncertainty that COVID-19 may be causing in your own trip planning. To help you book with confidence, we are offering an exceptional cancellation policy: Until the situation has stabilized, we will be offering the option of a 100% refund on all new bookings made after March 15, 2020, for cancellations made more than 7 days prior to a tour. (See next page for continuation……..)
However, during normal post Corona Pandemic period, we at UDRIVE4X4 still understand that things do not always go according to plan. We do however need to charge cancellation fees if you are unable to make the rental. Depending on the notice period you will be refunded as follows:
60 Days’ Notice – 5% Admin Charge will be charged
59 – 45 Days’ notice – 90% Refund on amount paid
44 – 31 Days’ notice – 80% Refund on amount paid
30 Days or less – 50 % Refund on amount paid
15 Days or less – 75 % Refund on amount paid
6 Days of less – 5% Refund on amount paid
The Security Bond will be utilized to pay for any genuine expenses pertaining to the rental (i.e. Damages to camping equipment, tyres, windscreens, refilling of fuel, speed fines, traffic violations, etc.) and will always respond to what you expected (No Surprises Policy).
This period is to allow for a mechanical inspection and fines from the local authorities to reach us.
You need to reply to this e-mail if you are in agreement with the amount (or if not and why) and confirm that the credit card used for the initial deposit payment is still the same.



Meet Our Team
Your perfect retreat awaits. Let’s get the ball rolling on your new Avada Landscaped garden.